Privacy Policy

Who We Are

PentaByteX is a technology company that builds mobile apps, websites, and digital marketing solutions. We help businesses grow through custom software development and AI integration services.

Information We Collect

Personal Information

When you use our services or contact us, we may collect:

• Name and contact details
• Email address and phone number
• Company information
• Project requirements and specifications
• Payment and billing information

Technical Information

We automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns
• Cookies and tracking data

Project Data

For client work, we may access:

• Business data and analytics
• Website and app user data
• Marketing campaign information
• Custom software data

How We Use Your Information

We use your information to:

• Deliver our services and support
• Communicate about projects and updates
• Process payments and invoices
• Improve our services and website
• Send marketing communications (with consent)
• Comply with legal requirements

Information Sharing

We do not sell your personal information. We may share data with:

• Third-party service providers (hosting, payments, analytics)
• Legal authorities when required by law
• Business partners for joint projects (with consent)
• New owners if we sell our business

Data Protection

We protect your information through:

• Secure servers and encryption
• Regular security audits
• Limited access controls
• Secure payment processing
• Regular data backups

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your information
• Withdraw consent
• Data portability
• Object to processing

Cookies and Tracking

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Track marketing performance

You can control cookies through your browser settings.

Data Retention

We keep your information for:

• Active projects: Duration of project plus 3 years
• Marketing data: Until you unsubscribe
• Legal requirements: As required by law
• Business records: 7 years for tax purposes

International Transfers

If we transfer data internationally, we ensure:

• Adequate protection measures
• Standard contractual clauses
• Your rights remain protected

Children's Privacy

We do not knowingly collect information from children under 13. If we discover such collection, we will delete it immediately.

Third-Party Services

We use third-party services including:

• Google Analytics
• Payment processors
• Cloud hosting providers
• Email marketing platforms

Each has their own privacy policies.

Updates to This Policy

We may update this privacy policy. We will notify you of significant changes via email or website notice.

Contact Us

Complaints

If you have privacy concerns, you can:

• Contact us directly
• File a complaint with your local data protection authority